Shipping policy
Shipping Policy
Processing Time
Orders are typically processed within 1-2 business days. Custom and personalized orders may require additional processing time.
Shipping Rates
Free shipping is available on all U.S.
Domestic Shipping
Orders within the United States are shipped via USPS or another reliable carrier. Delivery times typically range from 3-7 business days after shipment.
International Shipping
International orders can be shipped via USPS or DHL.
USPS delivery typically takes from 10 to 30 days. DHL offers faster international delivery, with the estimated timeframe shown at checkout.
Please note that framed artwork is available for U.S. shipping only and cannot be shipped internationally.
Order Tracking
Once your order has shipped, you will receive a tracking number by email.
Lost or Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging.
Shipping Delays
We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.
Questions
If you have any questions about shipping, please contact us at nataliazinchenkoart@gmail.com.